Sensor Setup
- What are the best practices for using BlueZoo sensor antennas?
- What are the different BlueZoo sensor models?
- What are the on-site requirements for a BlueZoo sensor?
- How to Configure Static IP Over Wi-Fi Backhaul
- Impact of types of walls on mobile phone detection range
- What do the LED patterns on my sensor mean?
Dashboard Sensor Mgmt
- How to update my Black Panther sensor firmware via the web dashboard?
- What do Groups and Spaces provide on BlueZoo dashboard and how can I create those?
- How do I view sensor Spaces on a map and floor plan?
- How do I force a sensor to look for new firmware via over-the-air update?
- How do I add a sensor to my account?
- How do I replace sensor hardware via the dashboard?
Dashboard Analytics
- Which foot-traffic analytics does BlueZoo provide?
- How do I interpret Visits, Visitors and Unique Visitors?
- How do I interpret Dwell Time?
- How do I create Unique Visitor and Traffic Flow Campaigns using the BlueZoo dashboard?
- CSV Report Definitions: Sensor Visits
- Why are visitor and visit count values not "whole" numbers?
Mobile App
- What is the BlueZoo Foot Traffic Analytics mobile app for?
- Where do I download the BlueZoo Foot Traffic Analytics mobile app?
- How do I sign in to the BlueZoo Foot Traffic Analytics mobile app?
- How do I onboard a new sensor using the BlueZoo Foot Traffic Analytics mobile app?
- How do I modify the settings for an existing sensor?
- How do I collect ground truth data with the BlueZoo Foot Traffic Analytics mobile app?
Account Administration
- What do I do if password reset emails don't arrive in my inbox?
- What are the licenses enabled on my account?
- How do I enable/disable Multi-Factor Authentification (MFA)?
- How do I upgrade to the newest dashboard version?
- How do I access data in the data warehouse?
- How can I leverage BlueZoo Webhook to trigger occupancy alerts in a system?
Privacy Protection
- As a BlueZoo customer, what are my obligations in regards to the European GDPR?
- Does BlueZoo have a Privacy Policy?
- Who certifies BlueZoo' compliance with the General Data Protection Regulation (GDPR)?
- How can consumers opt out from processing by BlueZoo sensors ?
- How does BlueZoo protect consumer privacy? Are BlueZoo products GDPR compliant?
- Apple IOS is now randomizing MAC addresses. Does this affect BlueZoo counting?